Collecting Patient Histories: Culturally Sensitive Interviewing

The conclusion of our last post found us busy scheduling interviews with patients in hopes of further understanding – from a culturally sensitive perspective – what barriers exist to our patients’ care.  Since then, after dividing up into teams of two, we have efficiently covered multiple counties in a relatively short amount of time and have collected several stories.

Purposefully, the technique of interviewing introduces neither scripted questioning nor new information, so that the stories gathered remain genuine and unbiased.  The beauty of this process is that the story of the patient interviewed is revealed, layer by layer.  The amount of suffering we have encountered has been tremendous, but it does not eclipse the equally surprising character and resilience of these West Virginians.cheap inflatable water slides for sale

A swinging suspension bridge crossing the river on the way to meet up with a patient and hear their story

A swinging suspension bridge crossing the river on the way to meet up with a patient and hear their story

Each day we continue to attend multiple clinics, shadowing our preceptors in an attempt to understand primary care at its core.  The pace varies, but one student seeing eight patients in the span of two hours is not uncommon for a Mondaychong qi you yong chi.

QUALITY IMPROVEMENT PROJECT STATUS:  At this time, objective data analysis continues but is now (fortunately!) accompanied by a more human dimension as common, underlying themes are teased out of patient stories.  We will report on findings soon as our presentation (presently underway) takes shape, so visit us often! ~ Jeff Lance

A common site in coal country, closed "Company Stores" once required miners to use their earnings - script - to purchase items as they were not paid in US currency

A common site in coal country, closed “Company Stores” once required miners to use their earnings – script – to purchase items as they were not paid in US currency

Share and Enjoy:
  • email
  • Print
  • Facebook
  • Twitter
  • Google Bookmarks
  • Add to favorites
  • RSS
  • StumbleUpon

Leave a Reply

Your email address will not be published. Required fields are marked *